Belgian municipalities, such as Schaerbeek, often grapple with heavy administrative workloads—processing multilingual residency applications, passport verifications, and citizen services—all typically handled via manual and paper-intensive workflows. Common pitfalls include language-based document chaos, lack of visibility into process metrics, and endless manual handoffs that slow down operations.

Webinar Launch: A Smarter Way Forward

To tackle these challenges, IRIS IMS invites public sector leaders to their free webinar: Digitization of the Administrative Immigration Office (also available in French). Learn how Schaerbeek’s innovative “two-click” digital desk transforms administrative inefficiencies into a streamlined, secure process.

Key Benefits

  • One-time submission, multilingual indexing: Submit documents once and seamlessly index them across languages to enable instant retrieval.
  • Automated workflows: Eliminate manual handoffs through smooth integration with Saphir (Civadis) and the Ministry of Internal Affairs.
  • Built-in GDPR compliance: Benefit from strong encryption and audit tracking—meeting stringent privacy standards out of the box.
  • Fast deployment, flexible delivery: Launch either on-premises or via SaaS in just weeks, fitting diverse infrastructure needs.

Why You Should Attend

  • Cut Processing Times: Automate core document flows to reduce delays and improve turnaround.
  • Boost Accuracy & Visibility: Replace manual tracking with real-time, multilingual indexing and process monitoring.
  • Ensure Privacy & Compliance: Built-in GDPR automation improves security and reduces the overhead of manual audits.
  • Deploy Quickly: Minimize disruption with a fast-to-roll-out solution that scales to your operational framework.

Key takeaway

IRIS IMS’ free webinar reveals how Schaerbeek city achieved a “two-click” digital immigration desk—automating multilingual document indexing, integrating with key government systems, ensuring GDPR compliance, and deploying rapidly. A must-watch for municipal leaders looking to modernize administrative services efficiently.