why iris?
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Our values
At IRIS, we believe that our values are the foundation of everything we do. They guide our actions, shape our interactions, and define who we are as a team. Our values are not just words on a page; they are the principles that drive our decisions and inspire us to achieve our best.
Why Values Matter
Values are essential because they create a shared sense of purpose and direction. They help us navigate challenges, celebrate successes, and maintain a positive and inclusive work environment. By aligning our actions with our values, we ensure that every team member feels valued, respected, and empowered to contribute their unique talents.
Together, we can achieve great things!
Respect
Adhering to both internal standards and external regulations, respect encompasses individual interactions within the company, customer relations, and adherence to delivery deadlines and service level agreements (SLAs). It is fundamental to maintaining a professional and harmonious work environment.
Customer Orientation
Our goal is to effectively meet customer needs without compromising our integrity. By prioritizing prompt and efficient service, we build trust and foster long-term relationships. Customer feedback is invaluable for continuous improvement and ensuring customer loyalty to IRIS.
Trust
Trust is the cornerstone of all our relationships, both internally and with our customers. It is cultivated through transparency, reliability, and accountability. A trustworthy environment enables team members to rely on each other and assures customers of our commitment to quality service.
Innovation
To remain competitive, we must embrace innovation by staying abreast of technological advancements and investing in continuous employee training. Encouraging idea generation and providing time for development fosters creativity and leads to groundbreaking solutions.
Communication
Effective communication involves openly sharing information, including organizational policies, technical knowledge, and industry trends. By promoting transparency and honesty, we empower employees to address issues openly and build stronger connections with colleagues and customers.
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RESPECT
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CUSTOMER ORIENTATION
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TRUST
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INNOVATION
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COMMUNICATION
